Your Bill

Paying your bill

Every other month, you will receive a postcard bill from the West Suburban Water Commission, and we offer several ways for you to pay your water bill.

  • We accept payment in the form of cash, check, money orders and credit cards. Please make checks payable to: West Suburban Water Commission
  • Mail or drop off your payment. The office is open Monday thru Friday from 8:30 AM to 4:30 PM. A drop box is located outside the building for your convenience when the office is closed. Payments can be mailed to:
         West Suburban Water Commission
         7000 S. Archer Road
         Justice, IL 60458
  • Sign up for automatic payment (ACH Debit) through your checking or savings account. You will receive a bill, but the payments will be made from your bank automatically. ACH Debit is a secure transaction. To sign up, simply fill out this form

A 10% penalty will be added to the unpaid balance if not paid on or before the due date. Payments must be received by 4:30 on the day the bill is due to avoid the penalty. Failure to receive the bill does not excuse the penalty charge.

New Customers: All new customers are required to pay a Security Deposit as stated in the Water Commission Rules and Regulations, which is available at our office. Upon request, the deposit will be refunded after two years of on-time payments or in the event your property is sold.


Meter Reading Schedule

Residential water meters are read every other month according to the following schedule:

Justice Willow Springs
January February
March April
May June
July August
September October
November December

Commercial meters are read and billed every month.

Questions? Call us at 708-458-7010.


2016 Water Rates

Below are the water rates for 2016. Questions? Call us at 708-458-7010

Residential Properties

  • Up to 6,000 gallons (minimum charge): $70.97
  • Over 6,000 gallons: $11.23/1,000 gallons

Commercial Properties

  • Up to 4,000 gallons (minimum charge): $37.22
  • Over 4,000 gallons: $10.41/1,000 gallons


Frequently asked questions about your bill

 

 


 

 

What is the easiest way to pay my bill?

The easiest way to pay your bill is with automatic payment (ACH Debit) through your checking or savings account. You will receive a bill, but the payments will be made from your bank automatically. ACH Debit is a secure transaction. To sign up, simply fill out this form.
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I need information on my past water usage, how can I get that?

Please submit the request in writing to our office. Our email is info@westsuburbanwater.com and our address is 7000 S. Archer Road | Justice, IL 60458
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My bill seems really high, what should I do?

  • The most common cause of high water bills is a leak.
  • First, make sure your toilet isn’t running. This is the most common cause of a high water bill. A simple test will tell you. Put a few drops of food coloring in the tank, but don’t flush. If the water in the bowl changes color in a few minutes, you have a leak.
  • Check the water meter. If the dial is moving and there is no water being used, you have a leak.
  • You can always call the office if you have additional questions. 708-458-7010

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I am having trouble paying my bill, who do I talk to?

We recognize times are tough for many people. Call our office and we will be happy to work with you. 708-458-7010
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Are there watering restrictions this year, and if so, what are they?

None this year. We will notify you and put the information on this website if there is.
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